FAQ’s – Frequently Asked Questions

Last updated - June 30, 2020

How can I use TadHealth without registration?

TadHealth is only available to organizations with a licensed subscription. If you are interested in providing better access to mental health resources send us a note from the contact us page.

Can I embed TadHealth into my organization?

Our mental health applications and system can be integrated into any system for easy onboarding and use cases related to helping organize mental health resources in your ecosystem.

How can I purchase TadHealth?

TadHealth is licensed through verified vendors and via any organization interested in increasing access to mental health resources and information.

Is TadHealth HIPAA Compliant?

TadHealth is a fully encrypted platform and HIPPA compliant protecting users at all times. Data is stored securely and in accordance with HIPPA and FERPA regulations.

Can I cancel my subscription at any time?

TadHealth is licensed on a per contract basis with specific terms. If you are interested in a subscription to our services please head over to our contact us page.

Is there an additional discount when paid annually?

Our discounts are based on the level of access to mental health resources integrated into your system.

What happens if I don’t renew my license after one year?

All contracts are setup annually or monthly depending on the level of service accessed. You can cancel accordingly.

What kind of payment methods do you provide?

TadHealth accepts payments via digital invoice or by check. Standard payment via credit card or ACH transfers are available. We take checks payable to 2618 San Miguel Drive Suite 501, Newport Beach, CA 92660.

What is TadHealth

Last updated - June 30, 2020

How do I login to TadHealth?

TadHealth is available via your licensed organization and credentials presented by your organization.

Can I import my resources into TadHealth?

Our software is built for you to create, access, and share resources and the platform allows you to easily upload mental health resources and content.

How can I switch my subscription between essential, and premium plans?

You can upgrade your subscription at any time. Please contact your onboarding representative.

Is there an additional discount when paid annually?

All platform packages are discounted upfront when paid annually.

What do active mental health resources mean?

TadHealth smart resources are embedded into your organization's website giving you insights on how to optimize your population’s mental health.

What kind of payment methods do you provide?

TadHealth accepts payments via digital invoice or by check. Standard payment via credit card or ACH transfers are available. We take checks payable to 2618 San Miguel Drive Suite 501, Newport Beach, CA 92660.

What kind of content do you provide?

Tadhealth premium content comes from our verified professionals, creators, and companies like us that are built to improve mental health care access.

Get started

Last updated - June 30, 2020

How do I get started?

Simply fill out a demo request form, select a package, and activate the mental health resource platform.

How quickly can I get access for my organization?

Our team can get your mental health resource system up and running within a few weeks.

Can you license individual services?

TadHealth offers individual API access. Please contact our team for more information on embedding our resources in your website.

Can I add additional services later?

You can upgrade your system at any point in time to include new features, resources, and content on your mental health management platform.